Lots of people ask me what a health insurance exchange will look like. I've been telling them that they may visit the Massachusetts connector for one example and that California's site will be up soon. Now I have to amend that: Covered California may be visited here: http://www.coveredca.com/
Now the harder question still remains unanswered: what will it be like to actually use the health insurance exchange to try to acquire health insurance? The conventional response seems to be that the exchanges will be modeled on Travelocity.
I guess it all depends on your most recent experience with Travelocity and whether you think the kind of sophisticated value-driven computer-savvy consumers that use a site like Travelocity were the ones I am most worried about in the Exchanges.