One of the things that holds our society together is that our arms-length market transactions are not completely arms-length--that in nearly all (except our transactions with used-car salesmen and financial-market counterparties) have some element of reciprocal social solidarity-generating gift-exchange in them.
To try to break that is not "hospitality"--is not treating somebody like a guest. It is, rather, the reverse.
And so Kevin Drum is annoyed:
Kevin Drum: A Brief Note on Texas Hospitality "Jay Nordlinger had an unusual experience...
...with a taxi wrangler at the Dallas airport yesterday:
The man put my suitcase in a taxi’s trunk. I handed him a tip. He said, “No, no, we’re not allowed to take that.”I have been a fair number of places over the years — and I bet I could count refusals of a tip on one hand.... There is something I tell people who think they don’t like Texas: Just go there. That’ll cure you. Texas is distinctively hospitable, and the food, girls, etc., cannot be surpassed (though they can be matched).
For what it's worth, 'hospitable' is not the same thing as 'airport authorities don't allow employees to accept tips.' The former is a trait of people who are just being nice. The latter is something that CEOs force on their low-paid employees. There's a difference.