Let me turn the microphone over to Michael Stillman, M.D., and Monalisa Tailor, M.D., from the University of Louisville School of Medicine:
Dead Man Walking — NEJM: “Shocked” wouldn't be accurate, since we were accustomed to our uninsured patients' receiving inadequate medical care. “Saddened” wasn't right, either, only pecking at the edge of our response. And “disheartened” just smacked of victimhood. After hearing this story, we were neither shocked nor saddened nor disheartened. We were simply appalled.